This article describes how to terminate a running or non-responsive process under your shell account.
1) Please login to your shell account.
2) To determine the PID of the running or non-responsive process, type the following: ps ux
3) Review the output from the process tool to determine which process and PID must be terminated.
4) After determining the process PID, kill the process by typing the following: kill -9 [PID]